Issues With Your Flex System?
- We’re here for you. Support is available Monday through Friday, from 6:00 AM – 4:00 PM [Mountain Standard Time].
- Please note that in observance of the holidays we will be closed December 24th and 25th as well as December 31st and January 1st.
- As always, even during the holidays, we will have someone on call to address any system outage issues.
- Easy Ticket Submission. If you are having any issues or need guidance in your Flex system, simply send an email to support@flexrentalsolutions.com to create a new ticket and one of our experienced technicians will reach out.
- In order for the support team to best assist you: please email as many details as possible in a step-by-step manner to help assist the technician in solving your issue as fast as possible.
- Great examples to submit with your ticket include:
- Document Numbers
- Barcode Numbers
- Inventory Names
- Specific tasks you were performing and step-by-step process to replicate.
- Include screenshots or screen recordings if possible. (We recommend Jing for video captures)
- We’re here for you. Support is available Monday through Friday, from 6:00 AM – 4:00 PM [Mountain Standard Time].
- Easy Ticket Submission. If you are having any issues or need guidance in your Flex system, simply send an email to support@flexrentalsolutions.com
to create a new ticket and one of our experienced technicians will reach out. - In order for the support team to best assist you: please email as many details as possible in a step-by-step manner to help assist the technician in solving your issue as fast as possible.
- Great examples to submit with your ticket include:
- Document Numbers
- Barcode Numbers
- Inventory Names
- Specific tasks you were performing and step-by-step process to replicate.
- Include screenshots or screen recordings if possible. (We recommend Jing for video captures)
Flex StaffingPlus
A seamless, integrated solution that creates a better experience for Flex customers and their crews.
Now available!
Additional Support & Training Resources
Flex has developed easy-to-navigate training material to make sure both our new and long time customers have the resources they need to get set up quickly and use Flex to its full advantage.
Flex Help Center
The Flex Help Center houses our user manual and technical documentation, where you will find useful guides and step-by-step instructions on System Settings, Inventory, Quotes, Warehouse, Projects, and Best Practices.
Flex YouTube Channel
Access our instructional videos, tutorials, and recorded webinars. Our training and product team members will guide you through best practices, basic setup, advanced features and more. Here you’ll find everything you need to make the best use of Flex.
Flex User Forum
Our passionate and knowledgeable community of Flex Users regularly share ideas, ask and answer questions, and provide support. Our customer use the forum as a platform to get the latest industry news and Flex updates.
